Persons with disabilities and one escort (the latter if the disability is 80% or over) are entitled to free admission,
on presentation of an ID card or passport and a Unified Social Security Fund (EFKA) certificate of disability
(issued by the Disability Certification Centre – KEPA) for Greek citizens, or an equivalent certificate from the
relevant body for non-Greek citizens.

Public areas of the Museum are wheelchair accessible. The main entrance of the Museum (Xanthoudidou 2) have a
special ramp for wheelchairs and strollers. In the Museum, there is elevator and toilets for individuals with disabilities.
Also, a wheelchair is available for use free of charge, at the entrance of the Museum, on provision of identification.

The cloakroom is located on the ground floor of the Museum, where all backpacks and packages must be deposited. The Museum holds no responsibility for valuables or fragile items deposited in the cloakroom.

Amateur photography is permitted in the Museum exhibition areas, except for displays containing unpublished objects, which have a “no photographs” sign. Use of flash photography and professional equipment is not allowed. Photographs may not be published in print or digital format without the permission of the Museum.

Professional photography and cinematography with professional equipment in the Heraklion Archaeological Museum is permitted on application to the Museum. Applications may also be made requesting photographic material from the Museum Archive. For application forms in .doc and .pdf format, please click here: application forms